Onboarding - Onboarding Associate

Founded in 2015, B2C2 is a global leader for institutional liquidity within digital assets. We bring 24/7 365 days a year deep, reliable pricing for spot, futures, options, CFDs, and NDFs across all market conditions. Our growing team has deep expertise across pricing, structuring, risk, systems, and regulation.

B2C2 bridges the gap between traditional financial and digital assets, and is relied upon by brokerages, exchanges, banks, fund managers, and other institutions to provide 24/7 liquidity. Headquartered in London, with global offices in Paris, Jersey City, Tokyo, Singapore, and Luxembourg, our fast-growing team has expertise in traditional financial and crypto markets.

Responsibilities

• Engage clients and counterparties to help facilitate the Client KYC/Onboarding and Client Lifecycle processes such as initial KYC, periodic and ad-hoc reviews
• Coordinate client / counterparty KYC onboarding across multiple functions / B2C2 entities - Front Office, Compliance, AML, Operations, Legal, Risk, amongst others – all in a high pressure / time-sensitive environment
• Assist in ongoing monitoring, banking enquiries, other KYC related matters, as and when required
• Ensure all departmental requests are completed within expected timeframes
• Ensure that client maintenance activities are acted upon in a timely manner
• Review agreements, legal and financial documents, and other paperwork for completeness and accuracy
• Assist in the assessment / assignment of risk classifications to incoming clients / counterparties and those expanding / changing business activities; where applicable, adjust KYC profiles due to changes in risk factors
• Undertake recertifications and renewal of due diligence on existing clients / counterparties to ensure identification of changes in risk profile, including reputational and operational risk factors
• Participate in design and testing of enhancements to client due diligence / onboarding databases, reports, and systems
• Support management in its tactical / strategic initiatives regarding onboarding applications / other systems
• Work closely with Sales, Compliance, Legal and other teams to render policies / procedures more transparent and effective, all while preserving risk control strength

Requirements

• KYC/Client onboarding experience
• Appreciation for due diligence operations and onboarding applications / systems
• Strong interpersonal skills: Effective communicator both written and verbal
• Ability to face-off to management team, Front Office, Sales, Compliance, Legal, Audit
• Well-organized and good at multitasking. Track-record of keeping good composure in a fast-paced, high-pressure environment
• High competency in research and analysis, and in using external due-diligence
• Energetic / self-starter. Ability to take direction and act quickly
• Healthy mix of compliance and pragmatism / commerciality in an environment where revenue growth is a mandate and risk control is paramount
• High competency in Google products suite and interest in AI technology enhancement

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