Senior Compliance Associate, KYC

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world's leading financial institutions, like PayPal, Venmo, Mastercard, Interactive Brokers and Charles Schwab.

About the team

Our Compliance team is a cornerstone of Paxos’ trusted, regulated infrastructure, ensuring we meet the highest standards of oversight while enabling responsible innovation. The team combines deep regulatory expertise with a practical understanding of blockchain and financial markets to design and run robust, scalable compliance programs. We partner closely with business and product teams to build solutions that protect our customers and our company, while supporting sustainable growth across both traditional and digital asset environments

About the role

As a Senior Compliance Associate, KYC, you will help Paxos understand and manage customer risk through onboarding, ongoing due diligence, and enhanced due diligence reviews for individual and institutional customers. You will work independently, assess complex customer information, and make well-supported, risk-based decisions, escalating matters that require additional guidance or approval. You will also partner across teams to resolve issues, strengthen KYC processes, and support junior colleagues through guidance and knowledge sharing.

Responsibilities

• Independently perform KYC onboarding, ongoing due diligence, and enhanced due diligence reviews, managing your workload to meet quality standards and deadlines.
• Assess complex customer information, apply sound, risk-based judgment within your authority, and clearly document decisions, escalating concerns with supporting analysis and recommended next steps.
• Support junior analysts through guidance, knowledge sharing, and feedback on review quality and documentation.
• Contribute to KYC procedures and operational guidance, identifying areas that need clarification or updates.
• Partner with Product, Engineering, Data, and business teams to resolve KYC challenges and support practical solutions.
• Communicate with enterprise partners, customers, and their Compliance teams to obtain information, clarify requirements, and resolve due diligence questions.
• Identify control gaps and support remediation through root cause analysis, corrective actions, and evidence preparation.
• Support audits and regulatory examinations by preparing documentation, explaining review decisions, and providing timely, accurate responses.
• Identify and escalate KYC vendor issues and contribute feedback on service quality and capabilities.
• Recommend and drive improvements to KYC tools and workflows, contribute operational requirements, and support user acceptance testing and implementation.
• Identify opportunities to improve efficiency and control effectiveness through automation and appropriate AI use.
• Use operational metrics to prioritize work, flag backlog or quality concerns, and communicate and propose solutions to blockers and capacity constraints.
• Support the Compliance Operations team through occasional weekend duty, as business needs require.

Requirements

• Strong working knowledge of US KYC requirements, including customer identification, beneficial ownership, CDD, EDD, customer risk rating, and ongoing due diligence for individual and institutional customers.
• Experience independently performing KYC reviews, assessing complex cases, and documenting well-supported, risk-based decisions within established authority, escalating where needed.
• Ability to support junior analysts through practical guidance, knowledge sharing, and feedback.
• Strong collaboration skills, with experience working across Compliance, Product, Engineering, Data, and business teams to resolve issues.
• Ability to manage competing priorities, meet deadlines, and proactively communicate blockers and capacity constraints.
• Experience contributing to procedures and operational guidance that support consistent KYC reviews.
• Experience identifying control gaps and supporting remediation, audits, or regulatory examinations through analysis, implementation, and documentation.
• Ability to use operational metrics to prioritize work and identify backlog, quality, or turnaround time concerns.
• Strong written and verbal communication skills, including clearly explaining due diligence requirements and documenting risk assessments and recommendations.
• A hands-on approach, strong ownership, and the ability to work independently while recognizing when guidance or approval is required.
• Familiarity with AI and automation tools, with sound judgment about appropriate use, data protection, and verification of outputs.

Important notice

Applying to Paxos? Our only careers site is paxos.com/careers, and we only recruit via @paxos.com email.

Fraudulent accounts sometimes pose as Paxos recruiters on LinkedIn and other platforms, and fake websites sometimes impersonate our careers site. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information.

Our only official careers site is paxos.com/careers

We only use @paxos.com email addresses

We never ask for payment or financial details to apply, interview, or work here

For technical roles, we do not perform a coding interview without prior screening by our engineering team

We analyzed this company's recent hires, and it passed our analysis. DYOR.