Atlassian Administrator

Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineers and over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.

We are looking for a Middle Atlassian Administrator to join our team and help us improve internal processes through automation and efficient management of our Atlassian ecosystem. In this role, you will be responsible for administering and optimizing Jira Cloud, Jira Service Management, and Confluence Cloud, as well as building integrations and automating workflows across our internal systems.

Our main goal is to minimize manual and repetitive work for employees by delivering reliable, scalable, and efficient automations. We are looking for someone who is proactive, enjoys solving business challenges, and can translate business requirements into practical technical solutions.

Responsibilities

• Administer, configure, and maintain Atlassian Cloud products, including Jira Cloud, Jira Service Management (JSM), and Confluence Cloud.
• Create and configure Jira projects, workflows, issue types, custom fields, screens, permissions, and notification schemes.
• Configure and optimize Jira Service Management projects, including request types, forms, queues, SLAs, and approval workflows.
• Design, develop, and maintain business process automations using automation tools (Jira Automation, n8n etc).
• Build and maintain integrations between Atlassian products, HRIS, Slack, and other internal systems using n8n, APIs, and webhooks.
• Analyze existing business processes, identify opportunities for automation, and implement solutions to reduce manual work.
• Maintain technical documentation for workflows, integrations, and automation solutions.
• Continuously improve the reliability, performance, and usability of internal tools and automated processes.

Requirements

• 2+ years of hands-on experience administering Jira Cloud and Confluence Cloud.
• Practical experience with Jira Service Management configuration and administration.
• Strong understanding of Jira workflows, permission schemes, custom fields, automation rules, and project configurations.
• Experience designing and implementing business process automations.
• Hands-on experience with n8n or similar workflow automation platforms (Make, Zapier, etc.).
• Experience working with Atlassian REST APIs, Smart Values, and developing custom integrations.
• Understanding of system integrations, authentication methods, and data exchange between applications.
• Strong analytical and troubleshooting skills.
• Ability to understand business requirements and translate them into technical solutions.
• Practical programming experience in one or more languages (JavaScript, Groovy, Java, or similar).
• Good communication skills and ability to work independently with different stakeholders.
• Nice to have: Advanced experience with n8n, including complex workflows, error handling, and custom JavaScript nodes.
• Nice to have: Experience integrating HRIS platforms with Jira, Slack, and other enterprise tools.
• Nice to have: Experience with OAuth 2.0, API tokens, and integration security best practices.
• Nice to have: Experience with AI tools and integrating AI-powered capabilities into business process automations.
• Nice to have: Basic understanding of ITSM and ITIL practices.

Benefits

• A flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
• Medical insurance or reimbursement depending on location
• Access to mental health support
• Financial support for important life events
• Fully remote work from almost anywhere
• Optional offices and relocation support
• Flexible, async-friendly environment
• Budget for courses, certifications, and professional development
• Language learning support
• Cross-team learning and knowledge sharing
• Merch shop with rewards system
• Team offsites and company events

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